Return Policy

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at owner@undigabledigs.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at owner@undigabledigs.com.

Used items will only be refunded if the item is corrupted and is proven to not function properly. Customers are responsible for the costs of return shipping. Upon return & inspection, the customer will receive a refund if the item is proven to be corrupted. 

To process a return, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.