Shipping Policy

Shipping Rules

UnDigable Digs LLC uses USPS (domestic) and DHL & USPS (international) rate scales. Shipping rates are calculated by the weight of each item, the packaging of each item, and the destination of each item. 

Orders are shipped within 3 business days after receiving payment. Tracking is provided once the item has been fulfilled. Please check the selected shipping service for expected delivery dates.

We do not offer local pick-up. Orders are shipped through USPS (domestic) and DHL & USPS (International) only. 


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order (domestic) within 10 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will provide further support to track your item.

Domestic Shipping:

USPS First Class is our default shipping service for any item under 13 ounces; USPS Media Mail or USPS Priority Mail is our shipping service for any item over 13 ounces. Customers can select which shipping service they prefer at checkout.  

Free economy shipping is offered on any order over $100.00.

International Shipping:

We’ve partnered with DHL & USPS as our international shipping service. We ship within the DHL & USPS international worldwide network. Please check your tracking number for expected delivery dates. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. UnDigable Digs LLC is not responsible for these charges if they are applied and are your responsibility as the customer.

Packaging Information:

1-2 items will be shipped in a small carboard box, or a poly-bubble mailer, wrapped in bubble wrap and corrugated cardboard pads. 

3 or more items will be shipped in a cardboard box, with bubble wrap, corrugated cardboard pads, and additional padding inside.